Legal information

Company details

HERO Club Limited
Registered in England and Wales, company number 6997423.
Registered office: Fifth Floor, 30 St James’s Street, London, SWIA IHB
VAT number: 980294791

Terms and conditions of service

1. Introduction

Use of this website and the services provided via it (“the website”) are conditional upon you accepting the following terms and conditions. Unless otherwise specified, your acceptance of this User Agreement shall be indicated by your use of and/or registration with the website. The website is provided by HERO Club Limited at Unit 13 Kenfig Industrial Estate, Margam, Port Talbot and its suppliers.

These terms and conditions and our Privacy Policy, (together the “User Agreement”) form our entire agreement with you in respect of non-chargeable use of the website and supersede any prior agreement or arrangement with you in respect of the website.

2. Availability of the website

We will endeavour to ensure that the website is available 24 hours per day without any interruptions. However, we reserve the right to make the website unavailable at any time or to restrict access to parts or all of the website without notice. The website is a general information service. We will endeavour not to make it misleading, but we cannot represent that the information accessible on or via the website is accurate, not-misleading, complete or up to date.

3. Use of the website

The website is designed for your personal, non-commercial use and you must not use it in any other way without our consent. Except as permitted under applicable law, you must not use, copy, translate, publish, licence or sell the website or any materials or information in the website or the structure, overall style and program code of the website without our consent. If you wish to make a request for consent, please contact us.

4. Your contributions

You agree to only use the website for lawful purposes and that any information that you provide in connection with, or which forms part of, the website will be, as far as you are aware, true and accurate and will not infringe any copyright or trade mark, or any right of privacy, publicity or personality or any other right, whether registered or unregistered, of any other nature or any person, or be obscene or libellous or blasphemous or defamatory and you agree to indemnify us against all claims, proceedings, damages, liabilities and costs, including legal costs arising out of your breach of this term. We cannot make any assurances about the information or contribution made by any other user and you should exercise caution before acting or otherwise relying upon any information you obtain via the the website.

5. Links

The website includes links to other internet sites. Without limiting what we say elsewhere, we make no representations or warranties about those sites or their content, nor that the links work.

6. Data protection

It is your responsibility to ensure that that you give us an accurate and valid e-mail address and other contact details and tell us of any changes to them, however we cannot make any assurances about any other user you may meet using the the website. We comply with all applicable Data Protection laws in the UK. For a description of how we use your personal data, please see our Privacy Policy.

7. Intellectual property

The website, its style and structure, and the materials and information on the website are protected by copyright and other intellectual property rights, and may not be used by you except as expressly provided in this User Agreement. The authors of the documents in the website assert their moral rights.

8. Our liability

Since a substantial part of the website is both free and available to all, it is a condition that your use of the website is at your own risk. We shall not be liable to you or in breach of this User Agreement for any delay or failure to perform any obligation if the delay or failure is due to a cause beyond our reasonable control including, without limitation, the blocking or restricting of information to and/or from our network.

Except as expressly provided in this User agreement, we disclaim any further representations, warranties, conditions or other terms, express or implied, by statute, collaterally or otherwise, including but not limited to implied warranties, conditions or other terms of satisfactory quality, fitness for a particular purpose or reasonable care and skill.

Save as provided below, we disclaim all and will not be liable in contract, tort (including, without limitation, negligence) or otherwise arising in connection with this User Agreement or the the website for: (i) consequential, indirect or special loss or damage; or (ii) any loss of goodwill or reputation; or (iii) any economic losses (including loss of revenues, profits, contracts, business or anticipated savings), in each case, even if we have been advised of the possibility of such loss or damage and howsoever incurred.

Our maximum liability to you in contract, tort (including, without limitation, negligence) or otherwise arising in connection with this User Agreement or the the website shall be limited to £50. Notwithstanding any other provision of this User Agreement, we will be liable to you without limit for any death or personal injury caused by our negligence and to the extent that liability arises under Part 1 or section 41 of the Consumer Protection Act 1987 and for liability arising from statements made fraudulently by us.

9. Small print

Either of us may terminate this User Agreement at any time. You may not transfer any of your rights or delegate any of your obligations under this User Agreement without our prior written consent. If we fail to enforce any provision of this User Agreement, that failure will not preclude us from enforcing either that provision (or any similar provision) on a later occasion. Nothing in this User Agreement shall confer on any third party any benefit or the right to enforce any term of the User Agreement. This User Agreement is governed by English law and any dispute connected with this agreement is subject to the exclusive jurisdiction of the English courts. Nothing in this User Agreement affects your statutory rights as a consumer.

10. Complaints

If you believe that your intellectual property or other rights are being infringed by the the website, or if you are dissatisfied with the website or any aspect of our service, in the first instance please contact us.

Privacy policy

Whenever you visit an our web site we want to assure you that we make every effort to respect your personal privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

1. Ownership of information

HERO is the sole owner of any information collected. We will not sell, share, or rent this information to others in ways different from that disclosed in this statement.

2. Cookies

We use a unique identifier stored on your computer, known as a ‘cookie’ to record your visit and allow us to enhance the experience whilst using our site. Because the cookie is client side, i.e. on your hard drive, your privacy is in no way compromised.

You may deactivate cookies in your web browser, or reject the creation of a cookie depending on your personal preferences.

3. IP address

Each time you access our website we record what you access and the IP address you use to access the data. An IP address is a unique identifier given to you by your internet service provider. This may differ each time you connect or be permanently assigned depending on your arrangements. We use these addresses to track your movements, analyse broad trends such a geographical location and by such improve our quality of service. IP addresses are not linked to personally identifiable information. We may from time to time share information gathered in this way with our partners. This information is not linked to any personal information that can identify any individual person.

4. Link to external sites outside our control

This web site may contain links to other sites. HERO cannot be held responsible for the privacy practices of other such sites. Please do not assume that other sites abide by our privacy standards.

5. Security of your data

HERO takes every sensible precaution to protect the information we collect from our visitors and members. Access to this information is protected both online and offline.

Should our privacy policy change, we will take every reasonable step to ensure that these changes are brought to your attention by posting all such changes on our web site for a reasonable period of time.